In Kenya, access to fast cash is crucial for many individuals dealing with urgent financial needs. Mobile money services like M-Pesa have made it easier to transfer and receive money, and now, they also facilitate quick loans. Among the mobile loan services available is HelaSoft Loans (also known as Pesaplas Loans). Many Kenyans have received SMS messages stating, “You qualify for KES 45,000, apply now!” with a prompt to dial *789*7800# to apply for the loan. But is HelaSoft Loans a legitimate service? In this article, we will explore everything you need to know about HelaSoft Loans in Kenya, their application process, potential risks, and how to verify whether they are trustworthy.
What is HelaSoft

HelaSoft Loans, also referred to as Pesaplas Loans, is a mobile-based lending service offering quick loans in Kenya via M-Pesa. These loans are designed for individuals who need fast cash to cover various expenses, including medical bills, school fees, or emergencies. HelaSoft Loans provides an easy and convenient platform for Kenyans to access personal loans without the need for a bank account or excessive documentation.
Borrowers typically receive SMS notifications informing them that they are pre-qualified for loans, with offers ranging from a few thousand to tens of thousands of Kenyan Shillings. An example message might read:
“You qualify for KES 45,000. Apply now! Dial *789*7800# to register and apply.”
This quick and accessible loan service has made HelaSoft Loans a popular option for many Kenyans looking for fast financial solutions.
How to Apply for HelaSoft Loans
If you’ve received a text from HelaSoft Loans or Pesaplas Loans and are wondering how to apply, the process is relatively simple. Here’s how to get started:
- Dial *789*7800# from your phone.
- Follow the on-screen prompts to register for the service and apply for the loan.
- During the registration, you will need to provide personal details such as your full name, M-Pesa account number, and other necessary information.
- The platform will show your pre-approved loan amount (based on your M-Pesa transaction history or eligibility).
- Once your details are submitted, the loan amount will be disbursed directly to your M-Pesa account, typically within minutes to a few hours.
How Fast Are HelaSoft Loans Disbursed?
One of the key selling points of HelaSoft Loans is their quick loan disbursement. Once your application is approved, the loan is transferred directly into your M-Pesa account, making it instantly accessible for use. The processing time is relatively fast, with most loans disbursed within minutes to a few hours, depending on the system’s response time.
Is HelaSoft Loans Legitimate?
This is one of the most important questions when it comes to borrowing from a mobile-based platform. As of now, there is no official verification of HelaSoft Loans as a legitimate financial institution by Kenya’s regulatory authorities, including the Central Bank of Kenya (CBK) or the Sacco Societies Regulatory Authority (SASRA). Therefore, it’s important to exercise caution when dealing with such services.
1. Regulation and Compliance
While Kenya has several mobile lenders regulated by CBK, many other platforms operate in a gray area where regulation is less stringent. Always check if the mobile lender is officially registered and operates within Kenyan financial regulations.
2. Loan Terms and Transparency
A legitimate lender is transparent about interest rates, fees, and the repayment schedule. If the loan terms are not clear, or if you find hidden charges after receiving your loan, it may be a red flag. Always ensure you have full clarity on the total cost of borrowing before committing to any loan.
3. Customer Reviews and Experiences
Online customer reviews and feedback can provide valuable insights into the authenticity and reliability of a lender. For HelaSoft Loans, many borrowers have expressed mixed opinions, with some claiming the service was reliable and fast, while others complained about unclear loan terms or difficulty in contacting customer support.
4. SMS Scams and Phishing Risks
Receiving unsolicited loan offers via SMS is a common scam tactic. HelaSoft Loans and other lenders like Pesaplas Loans may send messages offering loans with no prior application or approval process. If you didn’t apply for the loan, or if you feel that the loan offer is too good to be true, it’s important to verify the source before proceeding.
5. Data Security
It’s also important to consider the data security of the platform you’re using. Only share your personal and financial details with lenders who follow strict security protocols to protect your information.
Common Risks of Using Unverified Mobile Loan Services
Before applying for any mobile loan, it’s crucial to understand the potential risks involved:
1. High Interest Rates and Hidden Fees
Some unregulated mobile lenders charge exorbitant interest rates and hidden fees, which can result in an overwhelming repayment burden. Always ensure you understand the total cost of borrowing, including interest and fees.
2. Unclear Loan Terms
Many mobile loan providers don’t clearly outline the repayment terms upfront. If you’re unsure about any aspect of the loan, always ask for a breakdown of the fees and repayment schedule.
3. Phishing and Fraudulent Offers
Mobile loan scams are rampant, especially with unsolicited messages. Never provide sensitive personal information like ID numbers, M-Pesa PINs, or bank details to unknown sources or suspicious platforms.
4. Impact on Credit Score
Late or non-payment of loans from mobile lenders can affect your credit score and make it harder to access credit in the future. Ensure you can repay the loan on time before applying.
How to Protect Yourself When Applying for Mobile Loans
- Verify the Lender’s Legitimacy: Always verify that the mobile lender is regulated by the Central Bank of Kenya (CBK) or other relevant authorities.
- Read the Fine Print: Always understand the full cost of borrowing, including any interest rates and fees.
- Check Customer Reviews: Look for feedback from other users to gauge the lender’s reliability and customer service.
- Avoid Unsolicited Offers: If you receive an unsolicited loan offer, be cautious. Verify the authenticity of the SMS sender and do not share personal information unless you are certain the lender is legitimate.
Conclusion
Mobile lending services like HelaSoft Loans or Pesaplas Loans offer convenient, quick access to cash through M-Pesa, but they also come with potential risks. Before applying for any loan, especially from lesser-known lenders, ensure you fully understand the loan terms, verify the lender’s legitimacy, and check for customer feedback. In some cases, more established and regulated platforms like M-Shwari, KCB M-Pesa, and Fuliza may offer safer alternatives.
Disclaimer
HelaSoft Loans or Pesaplas Loans has not been fully verified as a legitimate mobile loan service at the time of writing. Always conduct thorough research, check regulatory credentials, and ensure you fully understand the loan terms before borrowing. If you are in doubt, consult with a trusted financial institution or authority like the Central Bank of Kenya.
By understanding the ins and outs of quick mobile loans and following best practices, you can protect yourself from potential scams and make informed financial decisions.